C: Hello!

A: Good morning. Can I help you?

C: Yes please. I'm looking for my jacket.

A: Okay, when did you lose it?

C: I lost it on Saturday afternoon.

A: And what colour is it?

C: It's black.

A: What is it made of?

C: It's made of cotton.

A: Okay, and do you know the brand?

C: Yes, it's a Holister  jacket.

A: Hmm, I think it's tihis one, is it?

C: No, mine has got blue details.

A: So is it this?

C: Yes!! Thank you so much!

A: You're welcome. Bye bye!